Terms & Conditions

Terms & Conditions of Service

Last updated: October 18, 2026

Welcome to Sync My IP. By accessing our website (https://syncmyip.com) and using our dynamic DNS and uptime monitoring software for Windows, you agree to comply with and be bound by the following terms and conditions of use.

Seller Identification

In accordance with Article 10 of Spanish Law 34/2002 on Information Society Services (LSSI-CE), the owner and seller is Sergio Laguna Carmona, NIF 14619634Y, with address at Apartado de Correos 136, 41400 Écija (Sevilla), Spain. Contact email: support@syncmyip.com.

1. Acceptance of Terms

By purchasing, downloading, or using Sync My IP, you acknowledge that you have read, understood, and accepted these terms. If you do not agree with any part of these terms, you must not download, install, or use the software or associated services.

2. Service Description & Licenses

Sync My IP is dynamic DNS and uptime monitoring software for the Windows operating system. It automatically updates your DNS records at Cloudflare, Hostinger or Namecheap when your public IP address changes, and it monitors your websites and services and sends alerts when they go down or come back. We offer various license terms:

  • Free License: Access to basic dynamic IP updates and uptime monitoring with standard features.
  • 30-Day Trial License: Complete access to all PRO/premium features for a consecutive period of 30 days, free of charge.
  • Annual Renewable License: Unlimited access to PRO features for 365 days from the date of purchase, renewing annually.
  • Lifetime License: A one-time payment granting permanent, lifetime access to the software's PRO features and all future major updates.

3. Digital Delivery and Download Policy

Upon confirmation of payment, the user will receive an email containing a unique license key and a secure link to download the software. To protect the integrity and security of the delivery:

  • The secure download link is subject to time limits (valid for up to 48 hours) and usage limits (up to a maximum of 5 download attempts).
  • It is the user's responsibility to download and securely store the installer package before the link expires.
15-Day Money-Back Guarantee: We offer a 100% money-back guarantee within the first 15 days of purchase. If you are not completely satisfied with the PRO version of Sync My IP for any reason, you can contact us for a full refund—no questions asked. This guarantee is in addition to any rights you have as a consumer under applicable law.

4. Payment Gateways & Fees

All prices are listed in Euros (EUR). Payments are securely processed through trusted third-party providers:

  • Stripe: For credit and debit card transactions.
  • NOWPayments: For cryptocurrency payments.

Sync My IP does not store or process card numbers or cryptocurrency keys on our servers. For annual licenses, users will be notified via email before billing takes place for renewal terms.

5. DNS Providers, Monitors and Credentials

For the correct functionality of the service, the following is established regarding the connection with DNS providers and the uptime monitors:

  • No DNS Provider Connection on Web Servers: The website syncmyip.com functions exclusively as a distribution and licensing platform. Sync My IP's web servers never connect to Cloudflare, Hostinger or Namecheap to manage your domains, nor do they request, store, or transmit your API tokens, passwords or access credentials.
  • Local Execution: The connection to your DNS provider's API is performed solely and exclusively locally from the client's computer through the installable Sync My IP desktop software. Uptime checks and alerts are also sent from the client's computer.
  • Local Storage: Your DNS provider credentials and the credentials of your alert channels (Telegram, email, Slack and others) are stored encrypted and locally on your own Windows computer. They are never sent to our servers.
  • Status Page: The public status page is served by the user's own computer. The user decides whether to make it reachable from the internet and is responsible for doing so securely.
  • User Responsibility: The user is entirely responsible for generating and configuring appropriate API tokens or passwords with minimal required permissions (we recommend permissions to edit DNS records only for the required zones).

6. Limitation of Liability

The software is provided "as is" and "as available", without warranties of any kind, express or implied. Sync My IP shall not be liable for any indirect, incidental, or consequential damages (including, but not limited to, data loss, remote access downtime, missed or late alerts, network misconfigurations, or revenue loss) arising from the use or inability to use the software.

7. Support Services

Users with active licenses (including trial licenses) are entitled to email technical support. We make reasonable efforts to resolve inquiries quickly, prioritizing paid subscription customers.

8. Policy Modifications

We reserve the right to modify these terms at any time. Any revisions will be updated here. Continued use of the software after updates are posted indicates acceptance of the revised Terms and Conditions.

9. Contact Information

If you have any questions or require support regarding these Terms, please contact us at: support@syncmyip.com.